Refund policy
Last updated: February 2026
At ArifExpress, customer satisfaction is important to us. This policy complies with UK Consumer Contracts Regulations.
1. Return Eligibility
You may request a return within 14 to 30 days of receiving your order if:
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The item is unused and in original condition
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The item is returned in original packaging
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Proof of purchase is provided
2. Non-Returnable Items
Certain items cannot be returned, including:
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Personal care or hygiene products (if opened)
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Items marked as final sale
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Gift cards
3. Refunds
Once your return is received and inspected:
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Approved refunds will be processed to the original payment method
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Refunds may take 5–10 business days to appear
Shipping costs are non-refundable unless the item is defective or incorrect.
4. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos.
5. Return Shipping
Customers may be responsible for return shipping costs unless the return is due to our error.
6. Cancellation
Orders may be cancelled before shipment. Once shipped, the order falls under the return policy.
📧 Email: arifexpressltd@gmail.com
📲 WhatsApp: +44 7853 788927
We are always here to help 😊
Thank you for shopping with Arifexpress.com.